How can you reach Olive Branch Voyages? Email hello@olivebranchvoyages.com or call +356 555 0134 during Malta business hours. Our studio sits at 14 Strait Street, Valletta VLT 1430, Malta. You receive a reply within 2 business days.
What should you include in your message? Include travel dates or a date window, party size with ages of children, budget per person or per couple, and places you want to include or avoid. Add flight airports, mobility needs and pace notes such as museums first or beaches first. Clear inputs shorten proposal time.
How do consults and proposals run? We schedule a 30 minute consult call after your first message, then we send a written proposal with route, hotels and 2026 prices. One revision round is included before deposits. You approve in writing and we confirm bookings with receipts.
When should you contact us for summer? Contact us 4 to 7 months ahead for June to September travel and 2 to 4 months ahead for shoulder months. Last-minute requests are accepted when inventory allows. You keep more choice with early contact.
What happens in travel disruptions? During your trip you message your planner for delays, strikes or weather changes and we rebook routes where possible. We track ferry and flight updates during travel days. You travel with one contact point instead of multiple desks.
Where is the studio and when are we open? Our studio sits at 14 Strait Street, Valletta VLT 1430, Malta, near the harbor bus links. Phone hours run Monday to Friday, 9 am to 5 pm Malta time. Email works any hour and we answer within 2 business days.
What 2026 details speed up a quote? Send nightly budget ranges, such as 120 to 200 EUR or 200 to 320 EUR, plus must-have stops and stops to skip. Add ferry tolerance, such as under 2 hours or up to 5 hours. You receive options matched to those limits.
How do deposits and payments run? Deposits run 20 to 30 percent per booking with balances due 30 to 60 days before travel. We send receipts for each payment with booking references. You pay by card or transfer as listed on the proposal.